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• Returns are possible within 14 days from date of order reception.
  
• The customer must provide their full name and order number with order date via the contact form on our website.
• Please state the reason for the return. We accept returns due to incorrect size or damaged goods.
• The term "damaged goods" only applies if the paid main product is damaged and not the packaging itself.
• Imperfections such as protruding threads or pixel printing errors may occur on the products themselves. These are not considered damaged goods and do not entitle the customer to return them
• Upon receipt of the request, we will process it and authorize the return of the order.
• The return label is included in the order and must be used by the customer.
• The shipping costs for the return shipment are borne by the customer.
• The refund will be made as soon as we have received the order in accordance with our requirements.
• We will only accept the return if all paid main products are included.
• All labels and tags must be attached to the product and must not show any signs of wear.

You have the option of setting up a customer account with your email. In the customer portal you can see all your orders. With the customer account you can pay faster at checkout.